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FAQ

Can I return my purchase?

All returns are for store credit or exchange only.

Can I cancel an item I pre ordered?

Yes. You can cancel as long as it has not shipped yet.

How long to pre order items take to arrive?

Most preorder items arrive and will be shipped to you within a week. Each pre order item is dated with it's estimated arrival date in the description. 

Can I hold items in store?

Yes. Most items can be held for the day. Items that sell quickly or are very popular may not be eligible to hold. Since we like to give each customer the opportunity to shop those styles, most may be are first come, first serve.

I clicked free pick up when placing my order by accident, can I still have it shipped?

Any order to be shipped and has chose the local pick up option will be cancelled. You can also use Venmo (makos-boutique) or PayPal to send the $6.99 to us. If you have originally wanted to pick the item up but prefer it to be shipped, that is your best option. We do not store your credit card information, so we can't go back to your order and charge you a shipping fee ourselves. 

I changed my mind on the size I ordered. Can I switch it?

Yes. If your order has not shipped, we can check if the item and size you need is still in stock. Please let us know as soon as you can, since most sizes sell quickly.

Is everything in store online?

No, some items are in-store only, while some items sell out quickly and don't make it onto the site.

What is your size range? 

I mainly sell sizes S-L but also stock a designer who sells sizes extra small and extra large. The smaller or larger sizes vary and not all come available in them. 

Who would you say is your customer?

I sell clothing, jewelry and accessories that any women from early 20's to late 30's and on may like. My items my vary in styles from time to time, but I try to stock a variety of styles to fit either age group.

If I buy something on sale/clearance, is it returnable? 

No. All clearance and sale items bought in store are final. It is stated on our return policy on the counter. If something is a promotional sale (e.i. all dresses are 20% off this week) it can still be exchanged.

I bought something and it's now on clearance, can I get a price adjustment?

Items are subject to price adjustments within 14 days of purchase. (this does not apply to weekly promotions or deal of the week discounts )

 

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